ISC Barrels Customer Survey

Customer Reporting(Required)

Name(Required)

First Last

Date(Required)

MM slash DD slash YYYY

Select All That Apply(Required)

Missouri Cooperage

Kentucky Cooperage

Please identify the barrels you are critiquing.

Barrel Manufactured Dates (from):(Required)

MM slash DD slash YYYY

Barrel Manufactured Dates (to):(Required)

MM slash DD slash YYYY

Dates Barrels Filled (from):(Required)

MM slash DD slash YYYY

Dates Barrels Filled (to):(Required)

MM slash DD slash YYYY

Liquid Tightness

Please give a rating to the following liquid tightness criteria from 4 for "Very Satisfied" to 0 for "Very Dissatisfied."(Required)

Stave Joints(Required)

Croze Leaks(Required)

Streaks(Required)

Worm Holes(Required)

Tongue and Groove(Required)

Please comment on any liquid tightness concerns:

Appearance Satisfaction

Please give a rating to the following appearance criteria from 4 for "Very Satisfied" to 0 for "Very Dissatisfied."

Staves(Required)

Heading(Required)

Hoops(Required)

Dimensions(Required)

Cleanliness(Required)

Bung Holes(Required)

Capacity(Required)

High Joints(Required)

Please comment on any appearance concerns:

Delivery Satisfaction

Please give a rating to the following delivery criteria from 4 for "Very Satisfied" to 0 for "Very Dissatisfied."

Barrel Count Accuracy(Required)

On Time Delivery(Required)

Load Integrity(Required)

Please comment on any delivery concerns:

Overall Satisfaction

Please give a rating to the following delivery criteria from 4 for "Very Satisfied" to 0 for "Very Dissatisfied."

Liquid Tightness(Required)

Appearance(Required)

Delivery(Required)

Please comment on any overall concerns:

Communication

Your typical mode of communication with us:(Required)

Phone

In-person Contact

In what areas can we improve?

Customer Service Quality

Please complete the section below regarding the quality of customer service you received.

Liquid Tightness

Appearance Satisfaction

Delivery Satisfaction

Overall Satisfaction

Communication

BARRELS

EXPLORE

CONNECT

Subscribe to get the latest news from our blog.