Customer Name*Survey Completed By* First Last Email* A copy of the completed survey will be emailed to this address.Satisfaction RatingsPlease rate each category according to the following scale: 4 - Excellent 3 - Satisfied 2 - Below Expectations 1 - Not Satisfied 0 - UnacceptableThe professionalism, knowledge and performance of your Account Manager* 4 3 2 1 0 Please comment on any Account Manager concerns:The communication throughout the order process with our sales support staff* 4 3 2 1 0 Please comment on any order communication concerns:The communication regarding the delivery of your order* 4 3 2 1 0 Please comment on any delivery communication concerns:The performance of the delivering trucking company* 4 3 2 1 0 Please comment on any delivery concerns with trucking company:The accuracy of the items ordered compared to the items received* 4 3 2 1 0 Please comment on any order accuracy concerns:The impression of the products received* 4 3 2 1 0 Please comment on any product concerns:The overall experience of the order* 4 3 2 1 0 The overall experience of the order compared to that of our competition* 4 3 2 1 0 How likely is it that you would recommend ISC Barrels to another distiller or industry colleague?*Not At All Likely0123456789Very Likely10Please answer on a scale of 0-10 with 10 being “very likely” to recommend, 0 being “not at all likely” to recommend.To help us in the future, please provide additional information on why you would not recommend ISC BarrelsAny Additional Comments and Suggestions: Δ
