Customer Survey | ISC Barrels

Customer Name*

Survey Completed By*

First Last

Email*

A copy of the completed survey will be emailed to this address.

Satisfaction Ratings

Please rate each category according to the following scale:

4 - Excellent
3 - Satisfied
2 - Below Expectations
1 - Not Satisfied
0 - Unacceptable

The professionalism, knowledge and performance of your Account Manager*

Please comment on any Account Manager concerns:

The communication throughout the order process with our sales support staff*

Please comment on any order communication concerns:

The communication regarding the delivery of your order*

Please comment on any delivery communication concerns:

The performance of the delivering trucking company*

Please comment on any delivery concerns with trucking company:

The accuracy of the items ordered compared to the items received*

Please comment on any order accuracy concerns:

The impression of the products received*

Please comment on any product concerns:

The overall experience of the order*

The overall experience of the order compared to that of our competition*

Would you recommend ISC Barrels?*

To help us in the future, please provide additional information on why you would not recommend ISC Barrels

Any Additional Comments and Suggestions: